At Why Look West, we offer the option of exchange for size within 7 days of receiving your product. Please note that exchanges are not applicable on items marked as SALE, and returns are not accepted on any products.
In the unlikely event that your merchandise arrives damaged, please email us a photo of the damaged product at whylookwest@gmail.com within 24 hours of receiving your order. Upon authorization, we will gladly provide an exchange or store credit on a case-by-case basis. All exchanges are subject to verification by our team at Why Look West.
Additional Notes:
- Exchanged products will be delivered within 7–10 business days.
- Store credit will be valid for 6 months from the date of issue and can be used for future purchases.
- No refund crediting will take place to personal accounts.
Delivery Timelines:
We usually take 7–12 working days to deliver your order. If you’d like your order delivered by a specific date, please reach out to us via Instagram or WhatsApp, and we’ll do our best to accommodate your request.
In the rare event that delivery takes longer than 10 working days, please don’t worry — our team will keep you informed and share timely updates over WhatsApp.
Sizes
